Terms & Conditions

OFFICIAL STATUTORY TERMS OF SERVICE & CONDITIONS OF USE

ETERNAL SOCIAL RESTORATION FOUNDATION is an incorporated Section 8 Not-for-Profit Company registered under the Companies Act, 2013, Ministry of Corporate Affairs, Government of India.
Corporate Identification Number (CIN): U86900GJ2026NPL177294
Governing Law: Indian Contract Act, 1872 & Information Technology Act, 2000.
Registered Office: 333, 3rd Floor, Rajhans Ornate, Parle Point, Surat, Gujarat, India – 395007

Last Updated: October 2026

Governed by Laws of India • ESRF Secretariat, Surat

1. Acceptance of Terms & Statutory Entity Profile

These Terms and Conditions constitute a legally binding agreement between you (whether an applicant seeking aid, website visitor, volunteer, or donor) and the Eternal Social Restoration Foundation (CIN: U86900GJ2026NPL177294), an incorporated Section 8 Not-for-Profit Company. By accessing, browsing, or utilizing this website (esrfhelp.org) or submitting any application through our digital forms, you explicitly acknowledge that you have read, understood, and agreed to be bound by all terms, conditions, and disclaimers set forth herein. If you do not agree with any part of these terms, you must immediately discontinue use of this platform.

2. Legal Eligibility & Voluntary Citizen Engagement

You represent and warrant that you are competent to enter into a legally binding agreement under the Indian Contract Act, 1872 (at least 18 years of age and of sound mind). If you are seeking aid or submitting documents on behalf of a minor child, elderly parent, or incapacitated individual, you confirm that you are their lawful parent, legal guardian, or duly authorized family representative. Seeking assistance or counseling from the Foundation is entirely voluntary.

3. Scope of Assistance & Non-Guarantee of Legal Outcomes

The Foundation renders complimentary legal literacy, administrative guidance, social counseling, and alternative community dispute resolution strictly on a best-effort, pro bono basis. Submission of an intake form or helpline request does NOT guarantee automatic acceptance of your case, personal court representation, financial sponsorship, or any predetermined legal outcome. The decision to accept, assist, mediate, or decline any matter rests solely within the discretionary assessment of the Foundation’s Legal Scrutiny Committee.

4. Absolute Judicial Non-Interference (Sub-Judice Exclusion)

In strict adherence to our institutional charter, the Foundation maintains a zero-tolerance policy regarding active judicial proceedings:
• We do NOT intervene, mediate, or provide parallel assistance in any dispute, litigation, or grievance that is currently sub-judice, pending, or actively being heard before any Court of Law or Judicial Tribunal in India.
• By submitting an application, you solemnly affirm that the subject matter is NOT pending in any court.
• If it is discovered that an applicant concealed active court litigation, the Foundation will immediately terminate all assistance and close the intake file without notice.

5. Truthfulness of Submissions & Perjury Liability

Every applicant represents and warrants that all facts, narratives, identity proofs, and evidence submitted are 100% truthful, accurate, and complete. The Foundation strictly prohibits the use of its platform or legal aid channels to pursue malicious vendettas, extortion, fabricated harassment claims, or retaliatory disputes. Any applicant who deliberately submits forged evidence or fraudulent allegations will be permanently debarred and may be reported to competent state police authorities under the Bharatiya Nyaya Sanhita (BNS) for criminal deception and falsification of evidence.

6. Proprietary Rights, Trademarks & Intellectual Property

The corporate name “ETERNAL SOCIAL RESTORATION FOUNDATION”, the official circular emblem seal, the CIN (U86900GJ2026NPL177294), the website domain (esrfhelp.org), original editorial copy, graphics, and statutory policy compilations are the exclusive intellectual property of the Foundation protected under the Indian Copyright Act, 1957 and Trade Marks Act, 1999. No user, member, or third party is permitted to copy, reproduce, distribute, or display our trademarks, seals, or corporate letterheads without prior written authorization signed by the Board of Directors.

7. Prohibited Website Conduct & Cyber Integrity

When accessing or using esrfhelp.org, you explicitly agree NOT to:
• Use any automated scraper, bot, spider, or script to harvest content, database entries, or donor information.
• Attempt to compromise, probe, or breach the security, authentication, or firewall configurations of our web servers.
• Transmit malicious code, viruses, corrupted files, or payload scripts through our forms.
• Use the Foundation’s platform to solicit unauthorized funds, advertise commercial services, or distribute defamatory material.
Violations of cyber integrity will attract immediate prosecution under Sections 43, 66, and 70 of the Information Technology Act, 2000.

8. Third-Party Portals & External Government Links

For the convenience of citizens, this website may provide hyperlinks to official government websites, police portals, District Legal Services Authorities (DLSA), or statutory bodies. The Foundation exercises no direct control over the availability, server uptime, or privacy practices of external third-party domains. Inclusion of any external hyperlink does not imply formal endorsement or affiliation with that third party.

9. Limitation of Institutional Liability

To the maximum extent permitted by applicable Indian law, the Eternal Social Restoration Foundation, its Board of Directors, trustees, empanelled advocates, employees, and volunteers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
• The use or inability to use this website or digital intake portals.
• Delays, technical outages, server downtime, or communication breakdowns beyond reasonable administrative control.
• Any action taken or withheld based upon general public awareness information published on this website.
• The lawful rejection or discontinuation of any pro bono legal aid application.

10. Statutory Member Financial Bar & Unauthorized Transactions

In accordance with Part M of the Foundation’s Constitution Deed, the Foundation does not authorize any member, volunteer, or field associate to borrow, lend, collect unauthorized cash, or execute monetary agreements in the Foundation’s name. Any private monetary dealing between individuals is strictly at their personal risk. The Foundation bears zero liability for private financial defaults, and misuse of the Foundation’s name for unauthorized financial gain will attract legal action under Sections 447 and 448 of the Companies Act, 2013.

11. Indemnification by Users & Applicants

You agree to defend, indemnify, and hold harmless the Eternal Social Restoration Foundation, its Directors, legal counsel, and operational team from and against any claims, liabilities, damages, losses, legal costs, and expenses arising out of:
• Your breach of any provision of these Terms and Conditions.
• Any false, fabricated, or misleading information or forged evidence provided by you.
• Any infringement of third-party intellectual property or privacy rights committed through your submissions.

12. Termination & Revocation of Assistance

The Foundation reserves the absolute right to suspend website access or immediately revoke pro bono legal guidance, counseling, or mediation assistance if an applicant:
• Exhibits abusive, aggressive, harassing, or disrespectful behavior toward female staff, advocates, or volunteers.
• Fails to cooperate in providing genuine documentary verification.
• Attempts to compromise the organizational neutrality or reputation of the Foundation.

13. Modifications to Terms of Use

The Foundation reserves the right to revise, update, or modify these Terms and Conditions at any time to reflect legislative changes, court precedents, or operational enhancements. All amendments become effective immediately upon posting to this page with an updated revision date. Your continued use of the website following such updates constitutes explicit acceptance of the revised terms.

14. Severability & Entire Understanding

If any provision of these Terms and Conditions is held by a competent court of law to be invalid, unlawful, or unenforceable, such provision shall be severed, and the remaining provisions shall continue in full force and effect. These Terms, read together with our Privacy Policy and Legal Disclaimer, constitute the entire statutory understanding governing the use of this website.

15. Governing Law & Exclusive Jurisdiction

These Terms and Conditions shall be governed by, interpreted, and enforced strictly in accordance with the laws of the Republic of India. Any legal dispute, arbitration, or proceeding arising out of or in connection with the use of this website or Foundation services shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat, India.

Official Legal Desk:
Eternal Social Restoration Foundation
333, 3rd Floor, Rajhans Ornate, Parle Point, Surat, Gujarat, India – 395007
Official Email: contact@esrfhelp.org | Helpline: +91 91061 03153